Terms of service

Terms of Service

Mellon Patch Shopify Store

Last Updated: May 24, 2026

Welcome to Mellon Patch. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website or placing an order.

1. Overview

This website is operated by Mellon Patch. Throughout the site, the terms “we,” “us,” and “our” refer to Mellon Patch. We offer this website, including all information, tools, and services available from this site to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site or purchasing from us, you engage in our “Service” and agree to these Terms.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province, state, or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using our Service.

3. Products & Services

Mellon Patch offers homestead and farm-related products including, but not limited to:

  • Heritage breed poultry
  • Honey products
  • Artisan soaps
  • Lip balms
  • Hand creams
  • Scrubs
  • Livestock deposits and farm products

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

4. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change pricing at any time without notice. Payments must be completed before orders are processed or shipped.

5. Deposits & Custom Orders

Deposits placed on livestock or farm products are non-refundable unless otherwise stated in writing.

Final balances for custom or reserved products must be paid according to the timeline provided at purchase. Failure to complete payment may result in forfeiture of your reservation and deposit.

6. Shipping & Local Pickup

Shipping times are estimates only and may vary due to weather, carrier delays, seasonal demand, or farm-related circumstances.

Customers are responsible for providing accurate shipping and contact information. Mellon Patch is not responsible for delays or losses caused by incorrect information submitted at checkout.

Local pickup arrangements may be available for select items.

7. Returns & Refunds

Due to the nature of our products, certain items may not be eligible for return, including:

  • Food products
  • Honey
  • Livestock
  • Personal care items opened or used

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.

Approved refunds or replacements are issued at our discretion.

8. Product Disclaimer

Our artisan and homestead products are handcrafted in small batches. Variations in color, texture, scent, or appearance are normal and do not qualify as defects.

Statements regarding soaps, balms, creams, or other wellness-related products have not been evaluated by Health Canada or the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

9. Intellectual Property

All content on this website including logos, branding, photos, product descriptions, graphics, and text are the property of Mellon Patch and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Mellon Patch shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

Use of products is at the customer’s own risk.

11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be posted on this page.

13. Contact Information

Questions about the Terms of Service should be sent through the contact information listed on our Shopify store.

Thank you for supporting Mellon Patch and our homestead-based business.